45-Hour Online Interactive Galileo Training Course with Worksheets

Skills Covered

System Basics

What is Galileo?
Galileo GDS Work Environment
Sign On and Off
Encode and Decode

Timetables

Timetable Displays

Basic Flight Availability

Flight Availability, Return Availability
Availability Follow-Up Entries

Basic Flight Information

Basic Flight Details and Flight Service Information

Basic Flight Reservations

Flight Reservations

Basic Booking File Concepts

Basic Booking File Retrieval / Basic BF Interpretation

Basic Booking File Creation

Basic Single-Passenger BF Creation / Basic BF Creation Practice

Advanced Booking File Concepts

Optional Booking File Data

Advanced Booking File Creation

Multiple-Passenger BF Creation
Infant Passenger Names
Forms of Payment
Remarks / Messaging Overview
OSI Messages / Service Request SSR Messages
Mileage Membership Numbers
Security Information SSR Messages / Passenger Contact SSR Messages
Child and Infant SSR Messages
Addresses

Seating

Seat Maps / Specific Seat Assignments
Seat Assignment by Area

Itinerary Changes and Cancellations

Cancellations / Insert Segments
Rebook Flights with New Booking Code or Date

Passenger Data Changes

Delete Passenger Data / Change Passenger Data

Advanced Flight Reservations

Direct Flight Booking / ARNK Segments

Basic Airline Fares and Fare Notes

Airline Fares Overview
Multi-Airline Fares / Single-Airline Fares
North American Airline Fares
Airline Fare Display Qualifiers
Introduction to Fare Notes

Basic Itinerary Pricing

Basic Itinerary Pricing / Best Buy Itinerary Pricing
Pricing Selection Qualifiers / Ticketing Qualifiers

Basic Ticketing

Basic Ticketing

Queues

Queue Count, Queue Placement / Queue Access

Reference Systems

The Galileo Help System / Galileo Information System (GIS)
Miscellaneous Reference Entries

Hotel Reservations

Galileo Hotels Overview, Encode/Decode Hotels
Hotel Index / Hotel Availability / Complete Availability Displays
Hotel Rules / Hotel Reservations / Hotel Description Displays / Hotel Booking
Qualifiers

Rental Car Reservations

Encode/Decode Cars, Vehicle Type Codes
Car Indexes / Car Availability
Direct Low-to-High Car Availability
Rental Car Reservations
Reference Points, Car Qualifiers
More Car Qualifiers / Car Update Entries / Rental Car Rules

Final Assessments

Airline Reservations
Fares and Ticketing
Hotel Reservations
Rental Car Reservations